Connect the Dots: Transferable Skill Bios and Pivot Positions for Hard Hit Industries-Travel, Retail, Construction and Transportation
It's not just your job that's been lost; your entire industry is in danger. Strategically evaluating your transferable soft skills can help you successfully land a new job in a thriving industry. A recent LinkedIn’s Global Talent Trends Research piece reported, “92% of respondents say soft skills are more important than technical skill and 89% told us that bad hires typically lack soft skills.” Listed below are some of the hardest hit industries accompanied by a tailored transferable skills bio and potential pivot positions with thousands of opportunities on top job boards which call for the transferable skills you’ve built through your career.
You curate an experience. Customers have millions of options, they come back for the memorable experience; this expertise, within itself, is one of the most marketable skills right now. Value your attention to detail and the web of logistics which goes into travel, hospitality services, and events. Connected with:
· Coordination; your above average communication skills enable you to stage events, schedules, meetings, etc. You can connect all necessary dots to yield flawless execution.
· ERP, Mail, and Facilities Management Software; you can juggle multiple software platforms simultaneously to mitigate customers’ information and travel data. This prepares you to use similar databases in your next position.
Rebekah Martinek-Williams, Director, Human Resources Medical Group and Foundation, City of Hope National Medical Center explains “There are many areas of healthcare that someone with a customer service background would be a prime candidate for. For instance, most healthcare organizations have call centers, patient advocacy, and receptionist type roles. For positions in these areas, a background in customer service would be necessary. Healthcare is an industry that will continue to recruit during this COVID-19 crisis, which means candidates shouldn’t feel like they need to wait to apply.”
Possible Pivot Positions- Healthcare Administrator, Project Coordinator, Customer Experience Representative
Whether you’ve sold lingerie or software, you have had the key experiences to share product knowledge to boost revenue with seriously strong communication skills. Showcase your understanding of sales strategies and theories. Combined with the following key transferable skills:
· Advisement; you have listened, understood company and individual needs, and advised customers and management teams to choose the best product.
· Budget; sales folks have a keen grasp of budget, metrics, and KPI showing comprehensive awareness of financial responsibilities.
Possible Pivot Positions- Telecommunication Sales, Personal Shopper, Sales Development Specialist
Construction and Auto Makers
Cleanliness, safety, and adhering to production guidelines with complex tools are key components in your day-to-day, these prized work practices are praised in many top-hiring industries, including manufacturing at Mondelez International and Lockheed Martin who have combined 250+ manufacturing opportunities, highlighted by Wall Street Journal’s most recent Who’s Hiring and Who’s Firing list. While following the procedural tasks, you may have devised efficient practices that have cut time and boosted productivity. Tout these skills along with:
· Problem Solving and Critical Thinking; in construction/auto-making you have built an ability to focus on the job at hand and assess possible outcomes when presented with a production problem; you’ll jump into your next role equipped to strategize producing team success.
· Training; your construction or manufacturing team relies on your skills, and you have had countless opportunities to teach others. The ability to break down a skill to be shared with another is a highly sought-after experience that can support you to be a stand-out candidate in any industry.
Possible Pivot Positions: Clean Room Technician, Safety and Health Gear Manufacturing Associate, Food and Product Manufacturing
App-savvy work experience coupled with your high customer friendly ratings are sure to be appealing to your future employer. Your experience with query engines to find your clients and their destinations, along with online financial transfers can be translated to cross-industry data platforms. Pair these skills with:
· Customer Service Life cycle; you have captured the customers' needs, exceeded customer expectations and analyzed post-services experience. Your ability to follow through and uniquely support each customer is ideal for many customer-focused positions in a myriad of industries.
· Expert Oral Communication; it’s required that you excel in verbal and written communication as a transportation professional. These skills can be translated to support orders, individual services, and product data. Forbes Coaches Council named Communication as one of the Top 15 soft skills when entering the workforce (2019).
Possible Pivot Positions: Customer Service Representative, Transportation Specialist, Product Delivery
Wall Street Journal, Who's Hiring, Who's Firing
Forbes, Skills You Need When Entering the Workforce
Forbes, New Jobs are Being Created in Response to the Coronavirus
Forbes, Coronavirus Here are the Jobs that will be Added